Customer Service Employee – 0563 Varex Imaging Nederland BV – Doetinchem

0563 Varex Imaging Nederland BV

Description

OTHER SPECIFIC FUNCTIONS OR DUTIES

  • Pre‑sale : Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules; recommends price changes based on company/customer relationship; recognizes new business opportunities.
  • Post‑sale : Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production and shipping schedules; and recognizes add-on business opportunities.
  • SKILLS, KNOWLEDGE AND CERTIFICATIONS

    Required Certifications and Training

  • Obtains and completes LMS training plan specific to assigned responsibility.
  • Experience Level with Business Tools

  • Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. 
  • Experience with SAP or equivalent ERP product and productivity software desired.
  • LEVEL DESCRIPTION

    Knowledge

    Developing professional skills and experience.

    Job Complexity

  • Works on problems of diverse scope where analysis of situations or data requires a review of a variety of factors. Exercises independent judgment and discretion in solving complex business problems.
  • Interaction

  • Builds productive internal/external working relationships.
  • Supervision

  • Normally receives general instructions on new projects or assignments.
  • Typical Education and Experience

  • Bachelors Degree (or equivalent experience)
  • and/or 2-5 years of related experience or Masters Degree with no or little experience.
  • ENVIRONMENT AND PHYSICAL REQUIREMENTS

    Environment and Physical Demands

  • As described in the job posting
  • Ability to Travel

  • Travel may be required. See the job posting for more information.
  • Directions ( HR Manager- review job requirements and edit as necessary )- delete italics words as to be used only as a guide.

    Employee must be able to meet the following requirements with or without an accommodation.

  • ______ () work that will ______ ( require employee to lift/move up to ______ lbs. and _____ ( lift more than ____ lbs. to greater than _____ lbs.
  • Lifting, carrying, pushing, pulling, or moving heavy equipment and/or supplies ________. ()
  • Reaching _____ () the shoulder _______ ().
  • Above-average agility and dexterity with the ability to hold, grasp and manipulate small parts and use hand and power tools _______. ().
  • Wear personal protective equipment (PPE) and handle physical exertion, such as long periods of standing, walking, bending, crouching, stretching, reaching, repetitive motion, or similar activities.
  • Work environments includes: __________ (
  • Time Type:

    Full time

    Job Type:

    Regular

    Work Shift:

    N/A

    Pay Rate Type:

    Salary

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